1. Terms and conditions
1.1. Customer โ is a User who is a natural person that uses services provided by Ridero using the Service for purposes not directly related to its economic or professional activity.
1.2. The site administration is Ridero IT Publishing, (Ridero IT Publishing Sp. z o. ะพ.) with its registered office located at 23/4 Saint Philip Street, 31-150 Krakow, hereinafter referred to as Ridero.
1.3. Website โ an Internet Site located at: ridero.eu.
1.4. The book:
1.4.1. a printed version of the book available to the Customer 's individual order, which can be produced using Print-on-demand technology in a limited edition, in accordance with the Customer 's request;
1.4.2. a book in electronic form, an electronic file to which, in accordance with the Customer 's Order, access is provided in EPUB, FB2 or MOBI format at the Customer 's choice.
1.5. Order โ a duly executed request of the Customer on the Website for the purchase of a book, in the amount corresponding to the individual order of the Customer , or an application for providing access to the book in electronic form.
2. General terms
2.1. By placing an Order through the Website, the Customer agrees to these Book Purchase Rules (hereinafter referred to as the Rules).
2.2. These Terms and Conditions, as well as Product information provided on the Site, are a public offer.
2.3. The site administration reserves the right to make changes to these Rules, which come into force at the time of publication of the new version of the Rules on the Site.
2.4. The Customer agrees to the Rules by clicking the button in the Website interface confirming the Order execution. Performing these actions is a fact confirming the conclusion of an agreement between the Customer and the Site Administration.
2.5. In the case of promotional events - promotions, the Promotion Rules posted on the Site may contain special provisions governing the procedure for placing an order for goods. At the same time, the Promotion Rules are an integral part of these Rules, and are subject to application for persons participating in the promotions. Making a promotional order and / or fulfilling other conditions of participation in the promotion means that the Customer agrees to the terms of the corresponding promotion.
2.6. The Order is placed by the Customer independently on the Site by marking the corresponding fields in the Site interface.
2.7. All information materials about Products presented on the Site are for reference purposes only. If the Customer has any questions regarding the properties and characteristics of the Product, before placing an Order, the Customer has the right to contact the Site Administration.
3. Price
3.1. The Product price is indicated on the Site.
3.2. The price of the Book indicated on the Site can be changed by the Site Administration unilaterally. The Book price is valid at the time of clicking the Order confirmation button at the last stage of placing the Order. The price of Books ordered by the Customer is not subject to change.
3.3. Payment methods for the Order are listed on the Site. The agreed payment method is the method chosen by the Customer from the available payment methods when placing the Order.
3.4. The order is accepted for processing only after the Customer 's funds are credited to the current account of the Site Administration.
3.5. Acceptance and processing of payments using bank cards is carried out by an electronic payment provider. The site administration does not process, including the collection and storage of Customer bank card data.
3.6. The Order price does not include customs duties. Payment rules and the amount of customs duties are determined by the customs legislation of the country where the Order is delivered.
4. Providing access to the book in electronic form
4.1. If the Customer makes an order for a book in electronic form, the Customer is granted access to this book for personal use, including for the purpose of reviewing, reading, viewing, downloading.
4.2. Access to the book in electronic form is carried out automatically after payment of the order by uploading the corresponding file to the memory of the Customer 's device.
4.3. The Customer is prohibited from transmitting or distributing the book to third parties, communicating, making it publicly available, processing or reproducing the book for distribution purposes, or using the book for other purposes than those permitted and specified in clause 4.1. of the Rules.
4.4. The Customer undertakes to use the book only in the ways permitted by these Rules and not to violate the intellectual rights of third parties.
5. Delivery of printed versions of books
5.1. The printed version of the book is produced using Print-on-demand technology by individual order of the Customer in a limited edition, in accordance with the Customer 's request;
5.2. The possibility and available delivery methods for printed versions of books should be clarified in the technical support service (support@ridero.pl).
5.3. The site administration will make every effort to comply with the delivery deadlines, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the site Administration.
5.4. The cost of delivery is calculated individually, based on the weight of the ordered printed versions of books, the place and method of delivery, and is agreed by the buyer and the site Administration during ordering on the Website or by email.
5.5. Upon delivery, the Order is delivered to the Customer or to the person indicated as the Recipient of the Order.
5.6. When submitting an Order, the Customer must check the appearance and packaging of the Order and the number of Items in the Order in the presence of a representative of the delivery service.
5.7. If the Order contains books that do not correspond to the ordered assortment, the Customer has the right to refuse these books when transferring the Order and demand replacement with books in the assortment provided for in the Order, or refund of the money paid for books that were not actually transferred.
5.8. Printed versions of books transferred to the Customer in violation of the assortment conditions are subject to return to the Site Administration. If the Customer accepts these books, the Site Administration has the right to demand payment from the Customer at the price set by the Site Administration for these printed versions of books at the time of transfer.
5.9. Failure to create a new Order within 30 days from the date of cancellation of the original Order is recognized as the Client's refusal of the intention to make a replacement.
5.10. Upon receipt of the Order, the Customer is obliged to check the number of books in the Order. If discrepancies in the number of books in the Order are found by the Customer during the receipt of the Order, the Customer is obliged to draw up a Report on the discrepancy in quantity in the presence of a representative of the Site Administration or the delivery service.
5.11. If the Site Administration has given the Client a smaller number of books than determined by the Order, the Client, when receipt the Order, has the right to accept the books in the part corresponding to the Order and demand to transfer the missing number of books, or to refuse the Order in the part of the missing books and demand a refund for the missing books.
5.12. If the Customer violates the Rules regarding drawing up the Report, the Site Administration has the right to refuse to satisfy the Customer 's claims regarding the number of books transferred.
5.13. If the Order was not delivered due to the Customer 's fault, the Site Administration's obligations to deliver the Order are considered fulfilled in full, and repeated delivery is carried out at the Customer 's expense. If the Order was not delivered due to the Customer 's fault within 3 months from the moment of Order execution, the Order is considered to have been completed in full.
6. Other provisions
6.1. The Site administration has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Customer to third parties.
6.2. The Customer undertakes not to use the Books for business purposes.
7. Applicable law
7.1. These Rules and relations between the Client and the Site Administration are subject to regulation and interpretation in accordance with the law of the Republic of Poland.
7.2. If the Customer has any questions or complaints, they should contact the Technical Support Service of the Site Administration by phone or in writing. The Site Administration's responses to the Customer 's requests are considered sent in the proper form if they are sent to the Customer 's email address.
7.3. The parties will try to resolve all disputes that arise through negotiations, as well as through the exchange of claims, the deadline for responding to the claim is 30 calendar days from the date of receipt, and if an agreement is not reached, the dispute will be referred to the judicial authority at the location of the Site Administration in accordance with the current legislation of the the Republic of Poland.
7.4. The court's recognition of the invalidity of any provision of these Rules does not entail the invalidity of the remaining provisions.